Workplace Technology Engineering Sr Eng I

Summary The Senior Engineer I – Workstations is responsible for the design, deployment, and management of Windows-based desktop environments using Microsoft Endpoint Configuration Manager (SCCM) and Intune while maintaining limited support for Apple macOS devices. This role acts as a subject matter expert (SME) in enterprise workstation management, ensuring system performance, security compliance, automation, and optimization. Additionally, this engineer will lead technical projects, mentor junior specialists, and contribute to strategic endpoint management initiatives.   Visa Sponsorship Available No   Minimum Requirements Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education:  Bachelor’s Degree in information technology, Computer Science, or equivalent experience. Years of Experience:  Minimum five (5) years of experience in endpoint management and desktop administration.   •Certifications such as Microsoft 365 Certified: Endpoint Administrator (MD-102), Microsoft Certified: Azure Administrator Associate, or ITIL Foundation.  •Strong expertise with Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, and Group Policy. •Proficiency in Windows 11 deployment, imaging, patch management, and application packaging. •Basic experience supporting macOS devices, including Jamf or Intune for macOS. •Familiarity with PowerShell scripting for automation and endpoint management. •Hands-on experience with Active Directory, Azure AD, and M365 endpoint security policies. •Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi). •Experience with Windows Autopilot, hybrid Azure AD join, and cloud-based deployment strategies. •Strong expertise with Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, and Group Policy. •Proficiency in Windows 11 deployment, imaging, patch management, and application packaging. •Basic experience supporting macOS devices, including Jamf or Intune for macOS. •Familiarity with PowerShell scripting for automation and endpoint management.   Preferred Requirements •Knowledge of Apple macOS management with Jamf Pro or Intune for macOS. •Experience with enterprise security tools (e.g., Microsoft Defender for Endpoint, CrowdStrike). •Proficiency in modern desktop management strategies (co-management, cloud-based device enrollment). •Understanding of Zero Trust security models and endpoint compliance policies. •Familiarity with ServiceNow or JIRA for ITSM/ticketing systems.   Job Duties •Design, deploy, and manage Windows-based endpoints using SCCM and Intune. •Develop and maintain gold images, OS deployment, and task sequences. •Manage software distribution, updates, and patch management for all Windows endpoints. •Implement and maintain Windows security policies, including BitLocker encryption, Defender for Endpoint, and conditional access policies. •Maintain macOS endpoints at a minimal level, ensuring compliance and security integration. •Utilize PowerShell scripting for task automation, system configuration, and reporting. •Develop automated deployment solutions to improve efficiency and reduce manual processes. •Implement compliance baselines and security configurations through Intune and SCCM. •Lead and contribute to endpoint technology projects, including OS migrations, device refresh cycles, and cloud-based endpoint management transitions. •Research and recommend new endpoint management solutions to improve efficiency, security, and user experience. •Maintain documentation of configurations, processes, and troubleshooting procedures. •Act as an SME for Windows workstation management, providing technical expertise to IT teams. •Serve as an escalation point for complex workstation-related issues. •Mentor junior specialists, providing guidance on troubleshooting, best practices, and career development. •Develop and deliver training sessions on endpoint technologies and administration. •Work closely with Networking, Security, Identity & Access Management, and Help Desk teams to resolve endpoint issues. •Participate in incident response and vulnerability management for endpoints. •Engage with vendors and third-party support for endpoint •Other duties as assigned.   Physical Requirements The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.   Office/IT - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 50 lbs. May be required to work various shifts/days in a 24 hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.   Essential Services Provider Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.   EEO Statement We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.   Equal Opportunity Employer: Disability/Veteran For more information, see https://allegiantair.jobs